SIP trunk calling, fused into the suite. Every enquiry, parent and staff record grows a call button; every call's outcome and recording lands on the timeline — and when you'd rather not dial at all, an AI voice agent makes the call for you.
Telephony stops being a separate system — a call becomes just another event on the same record everything else writes to.
A call button on every record in the suite — enquiries, parents, staff, vendors — with outcomes logged where the work lives.
Admissions to the counsellor, transport to the transport desk, fees to accounts — callers reach the right person first time.
Outbound reminder and follow-up calls placed by AI with retry ladders and CRM sync — the orchestration engine already runs in the suite.
Provider-agnostic adapters for cloud telephony — swap providers from settings, keep every recording and log.
Omni customers get priority access the day it ships.
Every call attempt, outcome and recording writes to the enquiry timeline the counsellor already works in.
Route delays can trigger automated parent calls — the IVR knows which stop is affected.
Fee reminder ladders escalate from WhatsApp to an AI voice call — logged against the invoice.
"Call the Sharma family about tomorrow's visit" — the assistant queues it to the call desk.
Join the waitlist and we'll bring One Click to your campus the week it ships — Omni customers first.
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